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Shipping Policy

Orders are shipped out within 2-3 business days. We offer USPS Ground and USPS Priority. An email confirmation is sent out when the order is placed, and again when the order ships, with a tracking number. At this time we only ship within the United States.


Order Questions

For questions or concerns regarding your order or product received, please message us using the form below or call (541) 476-7244, Monday through Friday, 10 AM to 6 PM Pacific.


Returns & Exchanges

Ravenscroft Escentials is so pleased and honored to be sharing these exquisite oils with you and we want you to be as in love with them as we are. Contact us for any questions so that we may be of service.

EXCHANGES:  If you are not over the moon about one of our products, you may email us a request within 30 days of the receiving it so we can send you out something more to your liking.

RETURNS:  Ravenscroft Escentials will only accept returns for product received damaged; returns are not accepted in the event of breakage due to freezing on products with warnings. If product is open, no returns are allowed. Ravenscroft cannot restock product due to organic quality issues.

For Wholesale return policy, see our Wholesale page.


Website Issues

Please message us using the form below. 

 

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